Terms & Conditions

Data Protection Policy

(General Data Protection Regulation – updated May 2018)

The data controller for your personal data is Life Light. Life Light is a trading name of Study Life Light Ltd registered in England and Wales. Company Registration No. 14939722. Registered Office: 124 City Road, London, EC1V 2NX. We are registered with the Information Commissioner’s Office. Registration No. ZA286303

1 Your personal information and the purposes for which it is used

As soon as you enrol with us, we create a record in your name. To that record we add information that you give us at enrolment and throughout your studies.

We hold general information about students enrolled with us, such as their name, address, courses studied and fee payments, and data to do with assessment and course results. We update records when necessary when you contact us.

We use your personal information in the following ways:

To process enquiries, applications and registrations.
To provide services to enquirers and students including sending you information about courses and course material.

We are required to send some of the information we hold about registered students to The Board of Religious Studies. This information includes your Board of Religious Studies Registration Number which is required by The Bishops’ Conference in England and Wales for all students aiming to obtain The Catholic Certificate in Religious Studies.

We may contact other educational institutions to confirm the qualifications you have obtained. We may also confirm to other educational and religious organisations the details of your qualifications gained through Life Light.

Also please note that if you are in debt to us, we may need to give other people information for the purposes of recovering the debt.

2 Our principles

We are committed to the General Data Protection Regulation principles of good practice for handling information. All personal information is held in secure computer and manual files.

We have a retention schedule for information and keep records only for as long as they have a legal or business purpose. For example, we will destroy some data that is relevant to assessment shortly after the course result is decided, and we will only keep the result itself.

3 Security

Staff are made aware of the security procedures they must follow when handling personal information. Information is protected from unauthorised access and we are confident no one will be able to access your personal information unlawfully. We also protect information which is being transferred. As long as your web browser supports the Secure Sockets Layer (SSL), any personal information transmitted from your browser to our web service, or from the service to your browser, will be encrypted to make it unreadable. Please note that email is never a 100% secure way of communicating. By using it, you agree that you will send any information by email at your own risk.

While we will take all reasonable precautions to make sure that other organisations whom we deal with have good security practices, we are not responsible for the privacy practices of those organisations whose websites may be linked to our service.

4 Access to your data

You have the right to receive a copy of the personal data we have about you. If you want a copy, please write to:

Data Protection Officer, Life Light, Manor Farm, Emmington, Chinnor, Oxfordshire, OX39 4AA or email [email protected]

Website privacy at Life Light

This statement sets out how Life Light uses and protects personal information that you provide, in compliance with European Union (“EU”) and UK data protection requirements.

We are established and based in the UK. As such, we comply with EU and UK data protection law.

If you do not agree to your data being dealt with in the manner described in this statement then please do not submit your personal details. However, please note that where you do not submit personal details that we request your access to the services/materials offered by Life Light will be restricted.

We may change this statement from time to time by updating this page. You should review this statement regularly and your continued use of this Site after changes have been made will be taken to indicate your acceptance of the updated statement. For your protection we are registered under the Data Protection Act 1998 (the “Act”) and have provided appropriate notifications to the Information Commissioner.

What information do we collect?

To gain further information on the courses we offer and as part of the registration process you will be required to provide us with personal information, comprising:

your name and contact information, including email address.
information regarding your personal or professional interests.

What do we do with the information we collect?

We will use the personal information you provide for the following reasons:

to provide course material and tutoring services via the contact details given at registration,
internal record keeping,
to contact you for research purposes,
to analyse patterns and trends of use and the uptake of our courses.
Direct Marketing

By providing your personal data you are giving your permission for your data to be held by us. In the future we may like to provide you with information about new courses and other information which we think you might find interesting. We would like to send you such information by email. If you request to opt out of this option we will not send you any.

You can change your mind at any time should you not wish to continue to receive further emails from us by contacting: Data Protection Coordinator Life Light, Manor Farm, Emmington, Chinnor, Oxfordshire, OX39 4AA or emailing [email protected].

Who do we share this information with?

New students must be registered with The Board of Religious Studies on behalf of The Bishops’ Conference in England and Wales in order to achieve certification for their studies with us. If you have not already registered with The Board of Religious Studies, Life Light will do this on your behalf which will involve your contact details being disclosed. Please refer to their website (http://www.brs-ccrs.org.uk) for details as to how your information will be kept secure and confidential with the Board of Religious Studies. We, Life Light will not transfer (other than to The Board of Religious Studies), disclose, sell, distribute or lease your personal information to third parties unless we have your permission or are required to do so by law.

How to get copies of the information we have collected

You may request details of personal information which we hold about you under the Act. A small fee will be payable. If you would like a copy of the information held on you please write to Data Protection Coordinator, Life Light, Manor Farm, Emmington, Chinnor, Oxfordshire, OX39 4AA or email [email protected].

If you think that any information we have about you is incorrect or incomplete, please write or email us as soon as possible so we can update any information.

Security of Data

We are committed to ensuring that your personal information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. As long as your browser supports the Secure Sockets Layer (SSL) any personal information transmitted from your browser to its web service, or from the service to your browser, will be encrypted to make it unreadable.

Plagiarism Policy

What is plagiarism?

If you submit an assignment that contains work that is not your own, without citing the true author, this constitutes ‘plagiarism’.

What does plagiarism look like?

copying word-for-word directly from a text and not citing the original author
paraphrasing the words from a text very closely
using text downloaded from the internet
borrowing statistics or assembled facts from another person or source
copying or downloading figures, photographs, pictures or diagrams without acknowledging your sources
copying from the notes or essays of a fellow student
copying from your own notes, on a text, tutorial, video or lecture, that contain direct quotations.
Letting someone write part of your assignment
Getting too much help for example from another student or someone who has already completed the course

Why correctly citing sources is important:

Citing strengthens your writing.
Citing reveals that you have researched your idea and synthesised all the

information into your own body of work.

Citing shows that you have reached beyond your own world and listened to the ideas of others.
Citing someone else, shows that other important people support your own

thoughts.

By quoting oppositional thoughts, you demonstrate that you have thought

about both sides of an issue

Correctly citing and referencing will improve your grade

Avoiding Plagiarism:

The best way to avoid plagiarism is to develop good research habits.

Write down the citation details of all sources you consult.
Keep notes (paraphrased or quoted) and their citation details together.
Learn proper paraphrasing – it isn’t just changing a few words.
In your notes, clearly differentiate among quotes, paraphrasing, summaries, common knowledge and personal opinion.
Learn how to correctly cite different works

What happens if you plagiarise either intentionally or unintentionally:

You will have to resubmit your assignment

Refund and Course Cancellation Policy

If in the unlikely event that after receiving your course material, you decide you do not wish to pursue your studies with us you will be entitled to a refund provided that:

You notify us within 14 days of receipt of your course material. Day 1 will be counted as the date 3 days after your package of course materials was dispatched to you.
You return your package of course materials in re-usable condition within 21 days of receipt
You have not submitted assignments and completed any modules.

We will then provide a refund to the account the payment was made from minus the below costs:

£20 admin fee
Initial postage costs

If you have paid upfront for your course the remaining amount after deductions will be remitted back to you. If you are paying by standing order, it is your responsibility to cancel the standing order arrangement with your bank and we will refund any amount owing. Please allow 14 days for refunds requests to be processed.

We offer a money back guarantee on our courses in line with the online and distance selling government legislation.

Copyright

All copyright and other intellectual property rights relating to the course materials are owned by Life Light. Copying, adaptation or any other use of all or any part of it without our express permission is strictly prohibited.